Privacy Policy

 

At ICONIC BV, we value your privacy. ICONIC BV and the persons employed ensure that any personal information you may provide to them is treated confidentially and in accordance with the General Data Processing Regulation (AVG). Personal data refers to any information about a person. 

www.issavandenberg.com is website of ICONIC BV. If you order something, we need your details to ensure that we can fulfil your order and you receive your package in good order. We will always handle your personal data with care and keep them safe.

 

This privacy policy may be amended at any time if new developments warrant. The most up-to-date privacy policy can be found at www.issavandenberg.com. We advise you to consult this privacy policy regularly so that you are aware of any changes. You will always see the most recent date of amendment on this page. This privacy policy was last amended on 1 April 2023. 

 

The following implements the information obligation set out in the AVG to the data subject(s) whose personal data are processed by ICONIC BV.

 

– Who is responsible for processing my personal data?

– When does this privacy policy apply?

– What is personal data?

– Who do we process personal data from and how do we obtain it?

– What data do we process from you, what do we use it for and how long are we kept for?

– With whom do we share your data?

– How do we handle children’s data?

– What rights can you exercise with regard to your data?

 

ICONIC BV, located at Industrieweg 9, 2254 AE Voorschoten, the Netherlands is responsible for processing data as described in this privacy policy.

 

This privacy policy applies to all personal data that www.issavandenberg.com processes from anyone who has (had) contact with www.issavandenberg.com, such as our visitors, customers and business contacts.

 

Personal data is any data that can be traced back to you as an individual such as your name, phone number, address or e-mail address. But also data such as your IP address or www.issaissaofficial.com customer number are personal data. And other data unique to you, such as your www.issavandenberg.com order history or surfing behaviour.

 

We process personal data of anyone who has (had) direct or indirect contact with www.issavandenberg.com, such as (business) customers and contacts of partners. We get the data directly from you, when you visit our website, create an account, take out a membership, enter into a cooperation and fill in certain data or when you contact our support. In some cases, we receive your data from others. When someone sends a gift directly to you, we receive your name and address details. We may also receive data from other parties, but only if you have given those parties permission to provide certain data to us.

 

ICONIC BV processes personal data exclusively on the grounds referred to below in Article 6 of the AVG:

– legal obligation;

– performance of an agreement;

– consent obtained from data subject(s);

– legitimate interest.

 

Below we indicate which personal data we process, for what purpose and what the retention period is.

 

If you order something, take out a membership or enter into a partnership, we need certain data from you in order to deliver your order and keep you informed about your order. We also need this information for any returns.

 

For this purpose, we collect your name, e-mail address, delivery address(es), payment details and your telephone number.

 

The data are needed to execute the agreement you have concluded with us (or with one of our sales partners). By law, we must keep the data related to your order for 7 years.

 

We can help you faster next time by keeping your data. We therefore keep notes on customer contact for as long as you are an active customer.

 

We also collect and/or use the following data: your name, e-mail address, delivery address(es), payment details and your telephone number.

 

We regularly have programmes, special offers and news we want to share with you. We like to share these via our newsletter, which you will receive in your mailbox. If you give us permission, we may mail you the newsletter.

 

In doing so, we collect and/or use your e-mail address with your consent. Regarding your consent and the withdrawal of your consent, please refer to our explanation on the right to be forgotten.

 

We may show you advertisements on other websites. This is done on the basis of your previous visits to our websites and the websites of third parties. Your browsing, search, and buying behaviour are collected based on cookie techniques, your IP address and the ad number linked to the device you surf with. We only do this if you have given us permission to place cookies. Cookies are subject to a limited retention period and this period varies for each cookie. Read more about cookies here.

 

If you participate in a promotion or competition, we ask you for data, such as your name, address and/or e-mail address. We need this information to carry out the action and announce the prize winner(s). We collect these details with your permission.

 

We collect and/or use your name, e-mail address, delivery address(es) and telephone number with your consent. Regarding your consent and the withdrawal of your consent, please refer to our explanation on the right to be forgotten.

 

We share contests and interesting posts for ICONIC BV on social media such as Instagram. When we share a post of yours in which you tagged ICONIC BV or iconicshewholeads, we will tag the person in the photo. www.issavandenberg.com will not have access to your social media account. We advise you to read the privacy policies of the social media parties where you have an account so that you know how your data is used and how you can adjust your settings.

 

 

We also engage other external service providers to help with various matters. Sometimes they also need personal data to do so. We share only the data necessary for the task that the external service provider performs for us. We do not sell your data to these service providers or other third parties for commercial purposes. The types of work our external service providers perform for us are:

– assisting in the delivery of our digital services such as the hosting, maintenance and support of our websites and applications;

– assisting with our customer service;

– supporting our advertising and marketing campaigns;

– supporting in conducting customer research and obtaining ratings and reviews;

– providing financial services, such as payment services, debt collection agencies and credit reference agencies.

 

Sometimes we need to transfer personal data to the government. This may occur first of all if certain government agencies need this data to carry out their duties, such as the tax authorities. The police or judiciary may also need certain data in case of fraud or abuse. Finally, certain regulators may access personal data in the context of an investigation.

 

If you wish, we will also pass on your personal data to other companies, for example if one of our commercial partners has an offer for customers of www.issaissaofficial.com. We will then only do this with your explicit consent.

 

Our services are not aimed at children. This means that purchases by customers under the age of 16 are only allowed with the consent of a parent or guardian.

 

 

You have the right to a comprehensible and transparent explanation of how we handle your personal data and which rights you can exercise in this respect. In this privacy policy, we have therefore explained in detail which data we collect from you and how we handle your data.

 

You have the right to request access to the data we have on you at any time. You can request this via support@issaissa.nl. We will process your request within 30 days at the latest.

 

You have the right to have your personal data corrected if it is incorrect or outdated and/or to have it completed if it is incomplete. Changes can be e-mailed to support@issaissa.nl. 

 

You have the right to object to the processing of your data if you disagree with the way we process your personal data.

 

You have the right to request restriction of the processing of your data. This means that we may keep your data but not use it. This right arises in a number of cases. If you believe this to be the case, please email support@issaissa.nl.

 

You have the right to request us to delete any data we hold on you.The personal data is no longer necessary for the purposes for which it was collected or processed. This right applies if:

– you withdraw your previously given consent for the use of your data (in which case we may not process the data any further than has already been done);

– you object for the processing of your personal data, except insofar as the processing relates to legal proceedings;

– the personal data would have been processed unlawfully;

– there is a legal obligation to delete data after a certain time.

 

When you make a request to delete your account, we will delete data that can be traced back to you except for the data we are required or allowed to keep by law. You can e-mail this right to support@issaissa.nl. 

 

You have the right to file a complaint about the way we handle your data. If you have a complaint, please send an e-mail to support@issaissa.nl. 

 

ICONIC BV attaches great importance to the security and protection of your personal data and, taking into account the state of the art, ensures appropriate technical and organizational measures to guarantee a risk-appropriate security level. 

 

In the event ICONIC BV uses the services of third parties, such as an IT supplier, ICONIC BV will lay down agreements on adequate security measures in a processor’s agreement in the context of the protection of personal data. 

 

If you have any questions in response to our privacy policy, please send an e-mail to: support@issaissa.nl. We will be happy to help you.